1. We offer only size exchange. The customer must initiate the size exchange request via email at firstname.lastname@example.org, within 1 week of receiving the goods.
2. The customer has to borne shipping costs for returning/exchanging an item.
3. The goods must be sent back in their original state, with intact tags.
4. We do not accept exchanges on custom made, or made to measure pieces. If the size ordered is required to be changed, we will only provide alterations at no extra cost.
5. Items sold under discounted price cannot be exchanged or returned.